How to return your order
Please proceed as described if you would like to make a return
You can return your order within 14 days without giving any reason, provided the items are unused, unworn and come with the original label and all accessories.
Within Germany (free returns) : Use the return label in your order confirmation and return the parcel to the nearest DHL station.
Outside Germany (return with costs):
Please send the articles you want to return to us with a carrier of your choice. We recommend to use DHL.
Important for NON-EU-Customers:
If you are located outside the EU (For example: USA, Switzerland etc.) Indicate your parcel as returned goods, otherwise we will be charged import taxes and customs duties which we will have to pass on to you. If failed to do so, in certain circumstances, we may have to refuse to accept the package.
Please use the following address:
die form monika sklorz gmbh & co KG
26122 Oldenburg, Germany
Upon receipt of the return, we will refund the purchase price immediately.
If you have any further questions, please do not hesitate to contact us by mail