Payment & Dispatch
Terms of delivery and shipping costs, payment options and information on availability.
Delivery is made within Germany by DHL or DHL EXPRESS. Our packaging is licensed.
Postage and packing will be charged as follows:
- Up to a purchase value of 199,99 € proportionally with EUR 4,95
- As a registered customer with a customer account, free shipping for purchases over 30 € (within Germany).
- Magazines will be charged with EUR 2,50, 3,80 or 4,95 depending on quantity and weight
- Shipping costs are waived (only within Germany, except DHL Express) from a purchase value of EUR 200.00
- Shipping costs are applied to all international orders depending on quantity and weight
- Shipping is at our risk (transport insurance is at our expense)
- Return costs within Germany are waived (return at our expense)
- Each delivery is accompanied by a free return label (order within Germany)
- Return costs for international orders are to be paid by the customer
A delivery to other countries is possible on separate request, the shipping costs in this case depend on the order quantity, destination country and weight of goods. The delivery time shown may vary.
We offer as a payment option
- by prepayment
- by direct debit
- by instant bank transfer
- by credit card (Visa, Mastercard, American Express)
- by invoice
- by installment
- by PayPal
- Direct debit via PayPal
- Credit card via PayPal
- Payment by installment via PayPal
- Invoice via PayPal
- with Klarna
- Instant bank transfer via Klarna
- Direct debit via Klarna
- Credit card via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case:
Instant bank transfer: your account will be debited immediately after placing the order.
Credit card: Your account will be charged immediately after placing the order.
Direct debit: The debit will be made after the goods have been shipped. The time will be communicated to you by e-mail.
Information about delivery times:
Status Green: Ready for dispatch immediately, delivery time approx. 1-3 working days
The goods are in stock and will be shipped as soon as possible! Usually this is the next working day. Exception: Order by bank transfer.
Status Orange: Delivery time 5-9 working days
The goods are NOT in stock. Goods are usually in stock at our supplier and shipped to you after receipt. The delivery time usually takes as indicated (e.g. 5-9 working days). If the goods are no longer available, we will contact you immediately and refund the purchase price.
Status Orange: Delivery time 30-60 working days
The goods are NOT in stock. It is ordered by us from the supplier on ORDER and shipped to you upon receipt. Delivery time is usually as indicated (e.g. 30-60 business days). Specially made goods are excluded from exchange.
Status Orange: Delivery time on request working days
The goods are NOT in stock. We have to request the item from our supplier. We will inform you as soon as there is information about your order!
Status Red: Delivery time 5-9 working days
This product is NOT in stock and cannot be reordered from the supplier. This product is sold out and no longer available.