You want to return something?
You have bought something and want to return it?
This is how you proceed:
Within Germany (free returns) : Use the returns sticker and return the parcel to the nearest DHL station.
Outside Germany (return with costs):
Depending on the country, it is possible that we create a return sticker for you and send them by mail.
Please write to us: firstname.lastname@example.org
We will then process the process and send you a payment request for the return and after receiving the payment for the returns, we send you the return sticker by mail. You can then drop the package off at the nearest DHL or DHL Express station.
If it is not possible to create a return sticker, please submit the package yourself (to a sender of your choice) and send it to us.
Please use the following address:
die form monika sklorz gmbh & co KG
26122 Oldenburg, Germany
Upon receipt of the return we will refund the purchase price immediately.
If you return the parcel by express, we will be able to make the refund faster.
If you have any further questions, please do not hesitate to contact us by mail